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Google processes tens of thousands of Right to Be Forgotten requests each year. Most are rejected. The difference between an approved request and a rejected one almost always comes down to a single field: the grounds statement. This guide walks you through every step of the process, explains which legal grounds apply to news article removal, and shows you exactly how to write a statement that gives your request a real chance of success.
Only EU and UK residents can file. The Right to Be Forgotten under GDPR does not apply in the United States, Canada, or Australia. If you are outside the EU or UK, this particular process is not available to you.
The grounds statement is the most important part of your request. Google rejects vague or generic submissions. Specific, factual grounds tied to your circumstances are what separate approvals from rejections.
Approval de-indexes from EU and UK Google domains only. The article remains on the publisher's site. Google.com is unaffected. No other search engine or AI platform is covered by this request.
Rejection is not the end. You can resubmit with a stronger grounds statement or escalate to your national Data Protection Authority (DPA). Many successful outcomes follow an initial Google rejection.
The Right to Be Forgotten, formally the right to erasure under GDPR Article 17, is a legal right that applies to residents of European Union member states and, following Brexit, to residents of the United Kingdom under UK GDPR. If you live in France, Germany, Italy, Spain, Poland, or any other EU country, you can use this process. If you live in the UK, you can also file, with the ICO as your national supervisory authority rather than an EU DPA.
This right does not extend to US residents, Canadian residents, or residents of other countries outside the EU and UK. Some of those countries have their own privacy frameworks that may offer related but distinct rights, but the GDPR-based Google RTBF process is jurisdictionally limited. If you are outside the EU or UK and looking for options to address harmful news coverage, see our overview at does Google remove negative articles, which covers alternative routes available regardless of jurisdiction.
Filing as a private individual significantly improves your chances. If you are a politician, executive, celebrity, or anyone who has voluntarily entered public life in connection with the content you want removed, the public interest exception in GDPR Article 17(3) is likely to apply, and Google will almost certainly reject your request on those grounds. Public figures can still file, but success rates are substantially lower and require much stronger justification. See our complete Right to Be Forgotten guide for a full breakdown of how public figure status affects eligibility.
Google maintains separate search indexes for different country domains. A successful RTBF request results in de-indexing from EU and UK Google domains: google.fr, google.de, google.co.uk, google.it, google.es, and so on. The content will still appear on google.com. If your primary concern is visibility on the US Google index, RTBF is not the solution for you. It does, however, meaningfully reduce visibility for anyone searching from within Europe.
Attempting to complete the Google legal removal form without preparation leads to weak submissions. Before you open the form, gather the following items.
GDPR Article 17 provides several distinct grounds under which you can request erasure. Choosing the wrong ground for your situation is one of the most common reasons requests are rejected. For news article removal, two grounds are most applicable.
Ground 1: Data no longer necessary for the original purpose. This is the most commonly used ground for old news articles. The argument is that when the article was published, there was a legitimate purpose for making the information public. That purpose no longer exists. The event is historical, the public interest in ongoing indexing is minimal, and the continued availability of the content causes disproportionate harm to your privacy. This ground works best when the article is old, the matter it describes is resolved, and you are a private individual with no ongoing public role connected to the subject.
Ground 2: Proportionality argument. Your right to privacy and data protection outweighs the public interest in the continued indexing of this specific content. This is a balancing test, and it requires you to make an argument, not just assert a conclusion. You need to show that the public interest served by Google indexing this particular article, for this particular person, at this particular time, is outweighed by the harm to your privacy. This ground is more complex to argue but is often used alongside Ground 1 for stronger requests.
What not to use for news articles: Do not claim that the data is inaccurate unless you have specific, documented factual errors in the article and you have already attempted to have those errors corrected at the source. Claiming inaccuracy for content that is factually correct but damaging is not a valid GDPR ground and will result in rejection. For inaccurate content, see our guide on the GDPR right to be forgotten for news articles, which covers the inaccuracy pathway in detail.
Do not file on the grounds that the information is embarrassing, damaging to your reputation, or emotionally distressing unless you can connect that harm to a specific GDPR Article 17 basis. Embarrassment alone is not a legal ground under GDPR. Google's reviewers are trained to identify requests that describe personal upset without engaging the legal standard. Frame your request in terms of the applicable Article 17 ground, then explain why the facts of your situation meet that standard.
This is the most important part of your entire request. Google's review team reads thousands of grounds statements. Generic statements, short statements, and statements that simply describe what the article says rather than why it should be removed are rejected at a high rate. A strong grounds statement does five specific things.
The form has a character limit. Write your statement in full before opening the form, then trim to fit without losing the key elements. A statement of 300 to 600 words is usually appropriate for a news article RTBF request. Shorter statements tend to be under-developed. Much longer statements risk burying the key arguments.
Not sure your grounds statement is strong enough? Our specialists have reviewed hundreds of RTBF submissions and can assess yours before you file, or write one on your behalf as part of a full removal engagement.
Get a Confidential AssessmentGoogle's Right to Be Forgotten request form is located at support.google.com/legal/troubleshooter/1114905. Navigate there directly. Do not use third-party tools or intermediary sites that claim to file on your behalf through unofficial channels.
The form will ask you to select the type of removal request. Choose "Remove information from Google Search results" and then select the European privacy removal option. You will need to confirm that you are an EU or UK resident and that the content appears in Google Search results when your name is searched.
The fields that matter most are the URL fields and the grounds statement field. For each URL you are targeting, paste the exact URL. If you are requesting removal of multiple URLs related to the same article (for example, both the article page and a cached version), list each separately. Google reviews each URL individually, so a weak grounds statement for one URL can result in partial approval and partial rejection.
In the grounds statement field, paste the statement you prepared in Step 3. Review it once more before submitting to confirm it is specific, factual, and directly tied to the applicable GDPR Article 17 ground. Once submitted, you will receive an acknowledgment email from Google confirming that the request has been received and is under review.
After submission, Google places your request into a review queue. The review is conducted by Google's legal and policy team, not by automated systems alone. A human reviewer reads your grounds statement and evaluates it against the Article 17 criteria and the public interest considerations in Article 17(3).
The review typically takes between two and eight weeks. During this time, your request status will show as "under review" if you check the confirmation email or the submission portal. You will not receive status updates during the review period. The process does not allow you to add information or modify your request after submission, so the quality of what you submit at Step 4 is what the reviewer will evaluate.
The decision is delivered by email to the address you used when filing. The email will either confirm that the URLs have been approved for removal, confirm that the request has been rejected (with a brief explanation), or, in some cases, request additional documentation before a decision is made. If additional documentation is requested, respond promptly, as delays in your response extend the overall timeline.
An approval from Google means the URLs you listed will be removed from search results on EU and UK Google domains. This is not instantaneous. De-indexing typically occurs within a few days to a couple of weeks after the approval email is sent. You can verify the de-indexing is complete by searching your name in an incognito browser window while connected to a VPN set to a European country, or by asking someone in Europe to run the search for you.
What de-indexing does not do is equally important to understand. The article remains on the publisher's website. Anyone who has the URL can still access it directly. The content is still accessible to users searching on google.com (the US domain) or any non-EU and non-UK Google domain. Other search engines, including Bing and DuckDuckGo, are completely unaffected. AI platforms including ChatGPT, Gemini, Perplexity, and others are also unaffected by the de-indexing.
For many EU and UK residents, de-indexing from European Google results is a meaningful and practical improvement. If your primary audience is in Europe and the content is primarily visible via European Google searches of your name, an approved RTBF request significantly reduces its reach. If you need broader removal, including from the publisher's site, see our guide on GDPR and news article removal for the full range of options available alongside or after an RTBF request.
Rejection from Google is not the final word. There are two primary routes forward after a rejection.
Route 1: Resubmit with a stronger grounds statement. Read the rejection email carefully. Google typically provides a brief explanation for why the request was denied. Common reasons include: the content is of legitimate public interest, the requester appears to be a public figure in connection with the content, or the grounds statement did not sufficiently explain why privacy rights outweigh public interest. Use this feedback to rewrite and strengthen your statement before resubmitting. A well-revised second submission that directly addresses the stated reason for rejection has a meaningfully better chance of success. See our dedicated guide on how to appeal a Google RTBF rejection for a step-by-step approach to the revision process.
Route 2: Escalate to your national Data Protection Authority. Every EU member state has a national DPA. The UK's DPA is the Information Commissioner's Office (ICO). If Google rejects your request, you can file a complaint with your national DPA asking them to investigate Google's decision. DPAs have investigatory and enforcement powers over data controllers operating in their jurisdiction. The ICO, CNIL (France), BfDI (Germany), AEPD (Spain), and other DPAs have each ordered Google to de-index content after initial rejections. Escalation adds time, typically several months to over a year, but it is a legitimate and often successful pathway that many people abandon prematurely. Our guide to the UK RTBF process and ICO escalation covers the ICO complaint process in detail.
Understanding the most common rejection reasons helps you avoid them before you file. Google's review team sees the same patterns repeatedly.
Not all RTBF requests have equal chances of success. The table below summarizes how Google and DPAs typically evaluate different situations, along with the grounds most likely to apply and what to include in your statement.
| Situation | Likely to Succeed? | Grounds to Use | What to Include in Grounds Statement |
|---|---|---|---|
| News article about a private individual | Strong | Art. 17(1)(a): no longer necessary; Art. 17(1)(c): proportionality | Confirm private status; explain lack of ongoing public interest; describe disproportionate harm to privacy; note time elapsed |
| Old article that is no longer newsworthy | Good | Art. 17(1)(a): data no longer necessary for original purpose | State original publication date; explain what has changed since publication; confirm matter is resolved; argue no legitimate ongoing purpose is served by indexing |
| Article about a public figure | Unlikely | Art. 17(1)(c) if content concerns private life, not public role | Clearly distinguish between public role and private life; show the content falls outside the scope of the public role; note any passage of time that weakens public interest |
| Article with factual errors | Conditional | Art. 17(1)(d): data inaccurate; Art. 17(1)(a): if already corrected at source | Document each specific factual error; provide evidence of the correct facts; show that the publication was notified and did not correct; request de-indexing of the uncorrected version |
| Article about a resolved criminal matter | Good | Art. 17(1)(a): no longer necessary; rehabilitation and proportionality | Confirm resolution (acquittal, spent sentence, or rehabilitation); show time elapsed; argue that ongoing indexing prevents rehabilitation and serves no current public purpose; establish private individual status |
| Article still of active public interest | Very unlikely | None reliably applicable | Wait until the matter is resolved before filing; a request filed while public interest is active will be rejected and may establish a record that weakens future requests about the same content |
It is important to have accurate expectations before investing time in an RTBF request. The process covers only Google's EU and UK search indexes. It does not remove the article from the publisher's website, affect google.com, affect Bing or other search engines, or address AI platforms like ChatGPT or Perplexity. For most people, it is one part of a broader privacy strategy rather than a complete solution. If you need removal from the publisher's site or broader search suppression, those require separate approaches that are covered in our complete RTBF and news article removal guide.
Our team has helped thousands of individuals navigate the RTBF process, write grounds statements that get approved, and escalate to DPAs when Google says no.
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